Carolina is dedicated to providing you with the highest quality and most innovative products available. When you buy from us, you’ll not only receive exceptional products, you’ll receive world-class support. All of our products are backed by The Carolina Pledge: 100% Satisfaction Guaranteed. We offer unmatched customer service from on time delivery to post-purchase support.
Your satisfaction is our priority and we want you to have the best experience possible. On the left, you’ll find our most frequently requested service information. And below, you’ll find some of the exciting new features that we’ve added to Carolina.com.
In the last few months we’ve added some exciting new features to Carolina.com. Visit Experience Carolina to find out more.
Ratings and Reviews 
Now you can read what other educators are saying about our products and add your own reviews too. Just visit any product’s page and click on the “Write a Review” link to get started!
New Customer Service Hours
In order to serve you better, we have extended our Customer Service hours from 7am to 8pm, ET, Monday-Friday. Contact us at: 800.334.5551
Green with Carolina
See how Carolina is working to preserve the ecological balance of our planet and how you can incorporate more environmentally responsible practices in your own science classroom or lab.
Homeschool with Carolina
At Carolina, you'll find all the science products, resources, hands-on materials, and activities that bring science to life for your homeschooled students.
Carolina OrdersPLUS™
Carolina OrdersPLUS™ is your new, "one-stop" destination order tracking, invoice history, and more. Available 24 hours a day, 7 days a week, it's the fastest—and most convenient—way to access your account information. Once you log in to your Carolina account, Carolina OrdersPLUS will give you access to:
- Order Tracking and History: Detailed order history and shipment tracking
- Invoice History: Detailed or summarized views of your invoices
- Living Card History: Complete listing of all unredeemed Living Material Cards
