Ratings & Reviews - Frequently Asked Questions Do you edit or change my reviews? We do not make any changes to reviews. As long as your review meets our basic Review Guidelines, it will appear on our Web site exactly as you wrote it. When will my review be posted? It may take up to 72 hours for your review to appear on our Web site. Do you really post negative reviews? All reviews—both positive and negative—are posted to the Web site. Why do I have to log in to write a review? Logging in to your account allows us to save information—such as your Review Nickname—to make your future reviews faster. It also allows other customers to read all of your reviews on one page. Do I have to share personal information? We do not share any personally-identifiable information with your review. If we receive a review that contains personal information, it will not be posted on our Web site. Can I see my review before I submit it? Yes! After you rate and review a product, you'll have a chance to preview and edit your feedback before submitting it. I buy over the phone and don't have a login on your site—how do I write a review? Even if you don't shop on our Web site, there are numerous benefits to having a Carolina Online Account, such as online order tracking and invoice history with our OrdersPLUS feature. Simply call Customer Service at 800.334.5551 to have your online account setup. If you purchase with a credit card and do not require tax exemption, purchase order payments, or contract pricing on our Web site, you can create your own login in My Account and write a review after that. |