Service & Support
Customer Service Holiday Hours
Our Customer Service department will be operating on the following schedule in observance of the Christmas and New Year's holidays:
- Monday, December 22—7am to 6pm, ET
- Tuesday, December 23—7am to 6pm, ET
- Wednesday, December 24—Closed
- Thursday, December 25—Closed
- Friday, December 26—Closed
- Monday, December 29—7am to 6pm, ET
- Tuesday, December 30—7am to 6pm, ET
- Wednesday, December 31—7am to 6pm, ET
- Thursday, January 1—Closed
- Friday, January 2— 7am to 6pm, ET
Our Team is Here to Help!
If you have questions about orders, our services, or would like to place an order by phone, fax, or email instead of on our web site, Customer Service is ready to assist you. Operating hours are 7am to 8pm, ET, Monday-Friday.
- Live Chat: Chat with a Representative (8am to 8pm, ET, Monday-Friday)
- Phone: 800.334.5551 (7am to 8pm, ET, Monday-Friday)
- Fax: 800.222.7112
- Email: email@example.com
From international ordering options to shipping costs, you can learn more about our various services using the links to the left.
Learn About Our New Site
We've spent over a year re-engineering Carolina.com from the ground-up, using feedback from our customers. Make the most out of your visit and learn more about our improved features in our Website Tools & Features area.